Fitness Consultant
Last Updated:Mar 27th, 2026
Purdue University West Lafayette
Fitness Consultant
Description
The primary role of the Fitness Consultant position is to provide proactive customer service on the fitness floor. Duties include assisting patrons with appropriate usage of strength and cardiovascular equipment, providing equipment orientations, assisting patrons with spotting, and providing oversight in the fitness neighborhoods. The goal of this position is to give students valuable real-world experience in a fitness environment. This position should work 4-10 hours per week during the current semester. Those hours may be worked in any combination, at the discretion of the direct supervisor. The Fitness Consultant position must be reliable, organized, responsible, and flexible. They must also be ambitious, detail-oriented, creative, and driven.
Responsibilities
Provide proactive customer service on the fitness floor to ensure a positive member experience
Assist patrons with proper use of strength and cardiovascular equipment, including leading equipment orientations
Support safe exercise practices through spotting and guidance
Monitor fitness areas to maintain safety, organization, and adherence to facility policies
Maintain cleanliness and perform routine upkeep of equipment and supplies
Adhere to all safety and risk management procedures, including emergency response protocols
Demonstrate reliability, organization, and accountability for scheduled shifts
Exhibit professionalism, confidentiality, and effective communication with patrons and staff
Maintain flexibility and a strong work ethic in a dynamic environment
Participate in staff meetings and contribute to team and departmental initiative
Represent the department by providing feedback and engaging in continuous improvement efforts
Transferable Skill Development:
Students employed in this role will develop and demonstrate a number of transferable skills essential for future employment success and be reviewed on these skills in their performance evaluation.
Communication (Verbal, Written, Non-Verbal, Listen & Observe, Summarize & Distill Information)
Demonstrate professional verbal communication in all interactions
Demonstrate enthusiasm; engage and connect with customers to promote excellent customer experience
Verbally communicates to staff on situations that may arise due to problems
Written communication to complete accurate food usage records and food temperatures according to established procedures
Ways of Thinking (Systems Thinking & Planning, Reflective & Analytical Reasoning, Idea Generation, Decision Making, Problem Solving, Ethics)
Utilize policies and knowledge to proactively make decisions and solve problems for area assigned
Develop new or novel ideas through critical thinking and creative processes that address issues and/or lead to change
Understand standards and expectations for personal and professional ethical behavior
Demonstrate knowledge of the position and operation >
Collaboration (Organization Behavior & Teamwork, Appropriate & Productive Relationships, Helping Others & Working Together, Cultural Intelligence & Inclusion, Service & Social Responsibility)
Working together with co-workers and demonstrate flexibility in a fast-paced, team atmosphere
Establish productive relationships with customers and staff
Acknowledge and support customers and staff with unique needs and differing backgrounds>
Work independently to complete responsibilities
Proactively and willingly acquires new skills, tasks, procedures and projects
Provide support to fellow team members
Self-Awareness (Self-Understanding, Continuous Learning, Initiative & Follow-Through, Personal Responsibility, Resiliency)
Demonstrate time management skills and attention to detail
Demonstrate initiative; Understand and respond to the various needs of customers and staff
Maintain positive attitude and enthusiasm in times of ambiguity and peak time of demand
Complete work independently in an efficient time manner
Demonstrate dependability and responsibility within operation
Demonstrate punctuality by always being on time to each shift
Qualifications
Must be able to lift and carry 45lbs for short distances