High School Internship

Description

We are an insurance and financail services Corporation, representing State Farm, the World's largest Insurance Company, offering over 100 products.  My leadership staff and myself will be monitoring and coaching the interns.

• Introduce students to the insurance industry and basic principles.
• Build foundational workplace skills (communication, organization, professionalism).
• Provide hands-on experience in client support and sales roles.
• Expose interns to different departments (claims, underwriting, sales, customer service, etc.).
• Offer mentorship and career exploration opportunities.

Responsibilities

The internship is structured and will have a formal training process.  We will have the interns working on calling prospects, setting appointments with current clients, shadowing customer service, claims and sales teams.  They will have a capstone project to work on as a group that provides additional teamwork necessary to present a challenging area of our business and find solutions to better our Company.  

Qualifications

• Must be a high school junior or senior
• Minimum 3.0 GPA or teacher recommendation
• Strong interest in business, finance, or customer service
• Parental permission and school approval (if required)

Learning Objectives

1. Professional Communication

1. Develop professional verbal and written communication skills through interactions with clients, prospects, and team members.
2. Learn proper phone etiquette, email communication, and customer service techniques.

2. Sales & Marketing Fundamentals

1. Understand the insurance sales process from lead generation through policy issuance.
2. Learn how marketing initiatives support business growth and customer acquisition.
3. Observe and participate in prospecting and follow-up activities.

3. Customer Relationship Management (CRM)

1. Gain hands-on experience using CRM systems to manage customer information and sales opportunities.
2. Learn how data organization and follow-up impact client retention and growth.

4. Insurance Industry Knowledge

1. Develop a foundational understanding of auto, home, life, health, and business insurance products.
2. Learn how insurance solutions help individuals and businesses manage risk.

5. Business Operations

1. Understand the daily operations of a successful insurance agency.
2. Learn how administrative processes, compliance requirements, and customer service contribute to agency success.

6. Data Analysis & Reporting

1. Analyze business metrics, sales reports, and marketing performance data.
2. Learn how business leaders use data to make strategic decisions.

7. Leadership & Team Development

1. Observe leadership practices and participate in team meetings and coaching sessions.
2. Understand how accountability, culture, and performance management influence organizational success.

8. Project Management

1. Complete assigned projects while meeting deadlines and quality expectations.
2. Demonstrate time management, organization, and problem-solving skills.

9. Community & Professional Networking

1. Participate in networking opportunities, community events, and professional development activities.
2. Understand the value of relationship-building in business growth.

10. Career Exploration

1. Evaluate potential career paths within insurance, financial services, marketing, sales, and business management.
2. Reflect on personal strengths, career interests, and professional goals through regular feedback sessions

Contact Information