Sales Support Intern at Myers and Hayden Insurance

Description

Are you a college student looking to launch your career in a professional office setting?

Myers & Hayden Insurance has been providing trusted insurance solutions to the Fort Wayne area since 1988. With decades of experience in risk management, we pride ourselves on helping our clients make well-informed decisions. We know insurance can be confusing, so we guide our clients through every step—advising them on the best ways to protect their families and assets as their needs change.

We treat our clients like family, and we’re looking for an intern who wants to be part of a team that values long-term relationships, personal growth, and professional excellence.

Responsibilities

As a Sales Support Intern, you’ll report directly to the owner and receive training in various aspects of the insurance industry and agency operations. You’ll help create cost-efficient workflows, support our mission, and contribute to agency growth strategies. This is a hands-on role where you’ll learn, contribute, and make a real impact.

Answer phones and provide friendly, professional service to clients
Mail out insurance policies and important documents
Assist with quoting personal and business insurance policies
Support new client onboarding and help gather/organize information
Create/post engaging content to our social media channels and assist with other marketing endeavors
Help design and implement business strategies, plans, and procedures
Collaborate on process improvement and workflow efficiency
Contribute to training, coaching, and development of team processes

What We Offer:

Direct mentorship from the agency owner and current staff
Comprehensive training in insurance, agency operations, and risk management
Exposure to both personal and business insurance solutions
Opportunity to build skills in customer service, quoting, onboarding, and social media/marketing
A friendly, supportive, and professional work environment
Potential for a full-time position as a licensed insurance agent after graduation

Qualifications

Efficiency: Produces significant output with minimal wasted effort
Honesty/Integrity: Earns trust, maintains confidences, and does what’s right
Organization & Planning: Schedules and prioritizes effectively
Aggressiveness: Moves quickly and takes initiative without being abrasive
Follow-Through: Delivers on commitments, no matter the challenge
Intelligence: Learns and adapts quickly
Persistence: Tenacious and willing to go the distance
Proactivity: Acts without being told, brings new ideas
Flexibility/Adaptability: Adjusts quickly to changing priorities
Calm Under Pressure: Maintains stable performance under stress
Enthusiasm: Brings passion and a can-do attitude
Work Ethic: Willing to work hard and go above and beyond
High Standards: Expects nothing short of the best from self and team
Openness: Welcomes feedback and new ideas
Listening Skills: Seeks to understand others’ viewpoints
Communication: Writes and speaks clearly and professionally
Teamwork: Cooperates and collaborates with peers and supervisors
Currently enrolled in college (preferred)
Strong communication and organizational skills
Comfortable working in an office environment
Interested in insurance, customer service, or business operations
Eager to learn and grow in a professional setting