Care Management Internship

Description

Overview:
The Care Management Internship at Thrive West Central offers students hands-on experience in ethical and professional practices, human rights advocacy, policy engagement, and research-informed care management. Interns will develop practical skills in social service and healthcare management while collaborating closely with the Aging Division’s Leadership Team.

Supervision and Mentorship:
The intern will be directly supervised and mentored by the Aging Quality and Training Manager or another senior member of the Aging Division. Weekly one-on-one check-ins will provide guidance, feedback, and opportunities for professional growth. The intern will also have opportunities to shadow Aging Team members and participate in team meetings to gain a deeper understanding of care management practices.

Learning Goals:
The internship is designed to help students develop key skills and knowledge, such as:

• Understand the fundamentals of case management and care planning.
• Develop practical knowledge of state and federal healthcare and social service programs.
• Gain experience in professional documentation and compliance standards.
• Strengthening communication and interpersonal skills through client interactions.
• Learn problem-solving techniques in addressing client needs and service gaps.
• Develop organizational and data management skills relevant to care management.
• Gain firsthand experience in advocating for community engagement and service accessibility.

Responsibilities

• Assist in conducting client assessments and learning the eligibility determination process.
• Shadow care managers in client meetings, gaining insights into service coordination.
• Support the development and updating of care plans under supervision.
• Help document client interactions using state-prescribed software systems.
• Research available community and federal programs for client support.
• Participate in team meetings, professional development, and collaborative discussions.
• Assist with wellness planning and initiatives aimed at improving the client's quality of life.
• Provide administrative support in policy documentation, case file maintenance, and communication efforts

Qualifications

• Current enrollment in Social Work, Psychology, Nursing, Public Health, or a related field.
• Strong interpersonal and communication skills.
• Ability to work independently and collaboratively.
• Basic proficiency in Microsoft Office and data entry systems.
• Empathy and cultural competence in working with diverse populations.
• A valid driver’s license and reliable transportation are a must.