Business Administration Internship

Description

Organization Overview:

2GunsAuto is a growing, locally owned automotive repair and parts business dedicated to providing quality service, trusted repairs, and affordable auto parts to our community. Our mission is not only to keep vehicles running safely and efficiently, but also to build long-term relationships with our customers through honesty, integrity, and top-tier service.

As we expand, we’re also in the process of launching an online auto parts store to broaden our reach and provide convenient access to parts for customers both locally and beyond. Additionally, we are committed to community involvement through educational programs and youth mentorship related to trade skills and automotive basics.

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Internship Program Overview:

Our internship program is designed to offer hands-on experience in both the technical and business aspects of the automotive industry. Interns will gain exposure to real-world business operations, customer service, parts management, digital marketing, and administrative support. Depending on the intern's focus and interests, tasks may include:

• Assisting with online store development and inventory uploads

• Supporting customer service and front-desk operations

• Helping manage parts inventory and order tracking

• Participating in basic vehicle inspections (where applicable and safe)

• Contributing to marketing content for social media and community outreach

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Supervision, Training, and Mentorship:

Interns will receive direct supervision and mentorship from Christopher Symons, the owner of 2GunsAuto, who has hands-on experience in both the business and technical side of the automotive field. Additional shadowing opportunities may be offered with certified technicians and administrative team members depending on the intern’s role and interest.

Training will include:

• Safety protocols and workplace expectations

• Introduction to inventory and point-of-sale systems

• Basic training on Excel, customer service practices, and digital tools

• Guidance on professionalism, time management, and communication in a small business setting

Mentorship will focus on developing the intern’s confidence, business awareness, and career readiness. Interns will be encouraged to ask questions, contribute ideas, and reflect on their growth throughout the experience.

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Learning Goals for the Intern:

Our goal is for interns to:

1. Gain a solid understanding of how a small business operates day-to-day

2. Learn how to provide excellent customer service and handle basic administrative tasks

3. Strengthen communication, time management, and problem-solving skills

4. Explore potential career paths within the automotive or small business industries

5. Develop practical experience that can be applied in future jobs or entrepreneurial endeavors

We aim to provide a supportive, educational environment where interns walk away with not only skills, but real confidence and insight into the world of work.

Responsibilities

Responsibilities:

The Business Administration intern at 2GunsAuto will participate in a variety of projects that offer practical, real-world experience in small business management and operations. The focus will be on professional growth, strategic thinking, and business development. Responsibilities include:

• Operations & Workflow Improvement: Assist in evaluating and streamlining day-to-day processes such as customer intake, service tracking, and vendor communications to improve efficiency.

• Marketing & Social Media Management: Help create and schedule content for our new Facebook business page, contribute to the launch of our online parts store, and track customer engagement and outreach metrics.

• Financial & Inventory Analysis: Support the organization of inventory data, track parts usage and costs, and assist in basic bookkeeping tasks to gain insight into small business financial management.

• Customer Relationship Management (CRM): Assist in improving customer communication strategies, helping to develop tools for follow-ups, service reminders, and satisfaction tracking.

• Community Engagement Projects: Participate in the planning and promotion of community programs, such as educational workshops or local events designed to increase brand awareness and give back to the community.

Administrative work, such as data entry and filing, will be minimal and only assigned to help the intern understand full-cycle business operations—ensuring it remains well under 25% of their overall responsibilities.

This internship is designed to empower the intern with hands-on experience, mentorship, and the opportunity to make a real impact on a growing small business.

Qualifications

Qualifications:

We understand that internships are often a student's first professional experience, so we’re seeking motivated individuals who are eager to learn and grow. The ideal candidate will bring curiosity, enthusiasm, and a strong work ethic. Specific qualifications include:

• Currently pursuing an associate or bachelor's degree in Business Administration or a related field

• Basic understanding of business principles such as customer service, marketing, or operations (coursework is sufficient)

• Strong communication skills and a willingness to interact with customers and team members

• Ability to take initiative, ask questions, and contribute ideas

• Comfortable using basic office tools (e.g., Google Workspace or Microsoft Office); familiarity with social media platforms is a plus

• A team-oriented mindset with a desire to gain hands-on experience in a small business setting

No prior management experience or professional background is required—just a genuine interest in business and a readiness to learn.

Contact Information