Student Technology Intern
Last Updated:Jul 31st, 2026
Blackford High School [Blackford, IN]
Student Technology Intern
Description
Job Description
The Student Technology Intern is a vital member of the "Tier 0-1" support team at Blackford County Schools. Working under the supervision of the department technicians and the building Chromebook Manager, interns gain real-world experience in hardware repair, customer service, and systems administration. This role is designed to empower students with technical skills while ensuring that the district's 1:1 Chromebook initiative remains operational and efficient. The STI reports to the BCS Technician, Chromebook Manager and Director of Technology.
Professional Learning Objectives
By the end of the internship, the student will:
- Demonstrate proficiency in enterprise-level asset management and ticketing.
- Understand the lifecycle of a 1:1 mobile device fleet in a K-12 environment.
- Develop "soft skills" related to professional communication and workplace expectations.
- Gain foundational knowledge of network connectivity and cloud-based management consoles (Google Admin).
- Possess a competitive edge toward earning industry certifications
Responsibilities
1. Hardware Repair & Maintenance
- Chromebook Triage: Perform initial diagnostics on student Chromebooks to identify hardware issues (e.g., broken screens, faulty keyboards, battery failure).
- Component Replacement: Execute physical repairs, including screen swaps, keyboard replacements, and internal cabling, using the appropriate tools.
- Cleaning & Inventory: Maintain the district’s aesthetic and functional standards by cleaning returned devices and keeping an organized inventory of spare parts.
- Customer Service: Staff the Student HelpDesk during designated periods, assisting peers and staff with basic "How-To" questions and device troubleshooting.
- Asset Tracking: Use the Vizor ticketing system to document repairs, track loaner devices, and update the status of hardware assets.
- Loaner Management: Facilitate the distribution and collection of "Daily Loaners" to students, ensuring all devices are accounted for at the end of the school day.
- OS Troubleshooting: Assist with ChromeOS updates, "power washing" devices, and resolving basic connectivity issues with the wireless network.
- Google Workspace: Provide peer-to-peer support for common Google Classroom and Google Drive issues.
- Physical Tech Support: Assist in the setup of classroom technology, such as classroom displays, document cameras, and peripheral cabling.
Qualifications
Desired Skills & Qualifications:
- Academic Standing: Must be a student in good standing at BJSHS with a strong attendance record.
- Technical Aptitude: Possess an interest in computer hardware, electronics, or information technology.
- Reliability: Capable of following strict protocols for data privacy and hardware handling as outlined in the BCS Technology Handbook.
- Communication: Ability to explain technical issues clearly to non-technical peers and teachers.
- Core Values: Interns are expected to represent the Tech Department’s values: Innovation, Accountability, Empowerment, Trustworthiness, and Responsiveness.
Learning Objectives
Professional Learning Objectives
By the end of the internship, the student will:
- Demonstrate proficiency in enterprise-level asset management and ticketing.
- Understand the lifecycle of a 1:1 mobile device fleet in a K-12 environment.
- Develop "soft skills" related to professional communication and workplace expectations.
- Gain foundational knowledge of network connectivity and cloud-based management consoles (Google Admin).
- Possess a competitive edge toward earning industry certifications