Marketing and Business Administration

Description

We are an insurance agency offering a high school internship focused on the marketing and day-to-day operations of a small insurance office. This opportunity will help the intern gain hands-on experience in business management, hiring and onboarding, employee engagement, community involvement, social media content creation, and telephone marketing. The intern will work closely with the business owner and key team members and will have access to a structured, prepared training curriculum.

Responsibilities

The intern will support a variety of hands-on responsibilities, including:

• Social media marketing and content creation
• Ordering and restocking office supplies
• Reaching out to apartment complex managers to build professional relationships
• Developing and presenting a capstone project based on their interests
• Calling current and prospective clients to schedule policy reviews

Qualifications

We are looking for the following qualifications:

• Strong communication skills: polite, professional, and comfortable speaking with customers and community contacts.
• Reliability and responsibility: shows up on time, follows through on tasks, and can be trusted with office responsibilities.
• Willingness to learn: open-minded, asks questions, and applies feedback to improve quickly.
• Positive attitude and professionalism: respectful in all interactions (phone, in-person, and online).
• Teamwork mindset: works well with others, takes direction, and contributes to a supportive environment.
• Basic marketing interest/creativity: able to help create social media content and think about effective outreach.
• Strong organization: able to manage schedules, keep track of tasks, and help coordinate appointments.
• Comfort with phone calls and outreach: confident enough to reach out to clients and apartment managers respectfully.
• Attention to detail: ensures information is accurate when scheduling, ordering supplies, and updating records.
• Integrity and confidentiality: understands the importance of privacy when handling insurance-related conversations.

Learning Objectives

By the end of the internship, the intern will be able to:

1. Apply foundational marketing skills by creating and posting social media content that supports the agency’s brand.
2. Understand small-business operations by assisting with day-to-day office tasks and learning how an insurance office runs.
3. Develop professional relationship-building skills by reaching out to apartment complex managers in a respectful and organized manner.
4. Practice effective client communication by calling to schedule policy reviews using a clear, customer-focused script.
5. Build scheduling and coordination skills by accurately organizing appointments and maintaining relevant client information.
6. Learn basic business logistics by ordering, tracking, and restocking office supplies as needed.
7. Strengthen teamwork and workplace readiness by following guidance, communicating with team members, and meeting expectations consistently.
8. Create and present a capstone project aligned with their interests, demonstrating learning, problem-solving, and presentation skills.
9. Increase confidence in professional conduct by maintaining professionalism across phone conversations, community outreach, and social media.
10. Demonstrate growth through feedback by setting goals, reflecting on performance, and improving task execution over time.

Contact Information