Logistics and Mailroom processor

Description

Logistics & Mailroom Internship Description

Employer: Purple Ribbon Office Solutions LLC

Location: 5625 Sunnyside Road, Indianapolis, IN 46235

Openings: 2

Supervisor: Mr. Rickie

Pay: $18 per hour

Internship Dates: November 10, 2026–September 20, 2027

Schedule: 20–25 hours weekly, with flexible scheduling Monday–Friday between 9:00 a.m. and 6:00 p.m.

Purple Ribbon Office Solutions LLC seeks college students interested in logistics, transportation, supply chain operations, and mailroom services. This internship provides structured, supervised experience in receiving, shipment preparation, package tracking, inventory control, and operational problem-solving.

Responsibilities

Responsibilities — Logistics & Mailroom Intern

Under the supervision of Mr. Rickie, the intern will participate in structured learning assignments and projects that develop logistics skills:

1. Map the shipment lifecycle: Follow selected shipments from receipt through delivery and create a process map identifying handling steps, quality checkpoints, and potential delays.
2. Compare shipping services: Evaluate sample shipping scenarios using package dimensions, weight, delivery requirements, and cost; explain recommendations to the supervisor.
3. Practice packaging techniques: Complete supervised exercises in weighing, measuring, packaging, and labeling, then assess accuracy and opportunities to reduce material waste.
4. Investigate shipment exceptions: Review approved tracking examples, identify possible causes of delays or discrepancies, and propose resolutions for supervisor review.
5. Analyze inventory controls: Conduct supervised shipping-supply counts, investigate discrepancies, and develop a suggested replenishment plan.
6. Evaluate operational quality: Use an approved checklist to assess sample shipments for packaging, label accuracy, and handling requirements.
7. Develop safety awareness: Identify handling hazards and create a supervisor-reviewed safety checklist without including confidential information.
8. Complete an improvement project: Examine a defined issue, such as processing delays, packaging waste, or tracking accuracy; collect approved data, recommend an improvement, and present findings.
9. Participate in mentoring: Attend demonstrations, discuss progress with the supervisor, and maintain a learning log documenting skills practiced and feedback received.

Learning Structure: At least 80% of the internship will consist of supervised technical learning, analysis, and project work. Routine administrative tasks—including filing, copying, scheduling, basic data entry, and routine mailing—will comprise no more than 20%. Intern assignments will supplement regular staff operations and will not replace a standard employee’s workload.

Qualifications

Hands-On Learning — At Least 80% of Activities

Interns will:

1. Receive, inspect, sort, and route mail and packages under supervision.
2. Practice weighing and measuring packages and selecting appropriate packaging.
3. Compare shipping options based on delivery requirements, package characteristics, and cost.
4. Prepare shipments and verify labels using approved procedures.
5. Track shipments, investigate delivery exceptions, and recommend resolutions.
6. Practice inventory counts and reconcile discrepancies in shipping supplies.
7. Apply safe handling practices and protect customer and shipment information.
8. Complete an improvement project addressing shipment accuracy, processing time, packaging use, or mailroom organization.

Administrative Support — No More Than 20%

Supporting duties may include routine filing, basic data entry, appointment coordination, and record organization. These duties will support the technical learning experience.

Interns will receive orientation, demonstrations, supervised practice, and regular feedback from Mr. Rickie. Applicants should demonstrate reliability, attention to detail, basic computer skills, teamwork, and willingness to learn.

EARN Indiana matching is requested, subject to internship approval and individual student eligibility.

Learning Objectives

Learning Objectives — Logistics & Mailroom Intern

By the end of the internship, the student will be able to:

1. Process incoming materials: Accurately receive, inspect, sort, and route mail and packages using department procedures.
2. Prepare shipments: Demonstrate proper weighing, measuring, packaging, and labeling techniques.
3. Compare shipping options: Evaluate available services based on delivery deadlines, package requirements, and cost, and explain the recommended option.
4. Track and resolve exceptions: Use approved tracking tools to identify delays or delivery discrepancies and recommend appropriate next steps.
5. Apply inventory controls: Conduct supply counts, identify discrepancies, and recommend replenishment based on usage.
6. Maintain shipment accuracy: Verify recipient details, package information, and service selections before dispatch.
7. Demonstrate safe handling: Apply department safety procedures and identify situations requiring assistance or supervisor review.
8. Protect customer information: Follow confidentiality and secure handling procedures for mail, shipping labels, and customer records.
9. Communicate professionally: Provide clear shipment updates, coordinate handoffs, and respond respectfully to customer questions.
10. Recommend an operational improvement: Analyze an actual logistics issue using approved, nonconfidential information and present a practical improvement supported by findings.

Learning Structure: At least 80% of activities will involve supervised operational practice, problem-solving, quality assessment, and project work. Routine administrative duties will comprise no more than 20%.

Contact Information