Loan Servicing Internship - Summer 2024

Description

Why is Ruoff Mortgage the right internship choice?

• Ruoff Mortgage is a full-service residential mortgage company with 70+ locations throughout Indiana, Ohio, Michigan, Kentucky, and Florida, and originates in 45 states through our online consumer direct division.
• We are committed to consistently providing a best-in-class residential mortgage experience for our customers and an enriching and fulfilling culture for our interns and employees through transparency, respect, and the highest ethical standards.
• Ongoing training support provided by our own Ruoff University
• Friendly, team-oriented work environment
• Consistently ranked in the Top 100 Mortgage Companies in America and Top Mortgage Employer lists
• Ranked among INC Magazines INC 5000 list of America's fastest growing private companies eight years in a row!
• Main sponsor of the 2017 Indy 500 winning car!
• Official Mortgage Partner of NASCAR

Loan Servicing Internship

Ruoff Mortgage is looking for a Loan Servicing intern. This position will assist the Loan Servicing Department with various tasks for the company-wide Ruoff team. This position is located on-site at our Corporate Headquarters in Fort Wayne, IN.

Responsibilities

• Gain knowledge and confidence by handling customer interactions via phone, email, and online chat
• Work with divisions of servicing department to develop and grow a complete understanding of Mortgage Servicing
• Perform various scheduled tasks related to monthly scorecard reporting, exception reporting, and workflow tracking reports. 
• Provide accurate and timely responses to servicing inquiries
• Maintain a professional image and standards consistent with company policies and procedures
• Responsible for a high level of confidentiality and security while handing personal information; verbal and/or written documentation
• Perform other support/administrative tasks as requested

Qualifications

• Must be working towards Bachelor’s degree in Accounting, Finance, Business, Statistics, or Economics
• Proficient with Microsoft Office products-Excel, Word, Outlook
• Attention to detail, multi-tasking and broad communication skills are essential