IT Desktop Support Analyst Intern - Summer 2026

Description

Ruoff Mortgage is looking for an Desktop Support Analyst Intern for Summer 2026. Our internship program runs from Wednesday, May 20th - Friday, August 7th. This position will assist the Desktop Support team in the IT Department with various tasks for the company-wide Ruoff team.

Responsibilities

• Learn and discover the intricacies of Microsoft Intune and Autopilot as we spearhead a project to replace the companies’ aging laptops
• Assist in the replacement of printers/scanners/copiers while learning the functionality of a print server
• Help manage inventory and proper disposal of assets utilizing Active directory, security applications, and Asset management software
• Active Directory revamp: Help us create dynamic groups that automate the way Ruoff works and provides correct access to its users
• Maintains a professional image and standards consistent with company policies and procedures
• Responsible for a high level of confidentiality and security while handling personal information; verbal and/or written documentation
• Perform other tasks as requested

Qualifications

• Must be working towards Bachelor’s degree in Information Technologies, Computer Science, Cyber Security, or related field.
• Knowledge of networking protocols, PC hardware and software installation, Active Directory, M365, Entra AD administration and similar skills needed
• Technical writing skills are a plus
• Proficient with Microsoft Office products-Excel, Word, Outlook
• Attention to detail, multi-tasking and broad communication skills are essential

Contact Information