Systems Administrator Internship - Spring 2024

Pinnacle Technology Solutions is a "full-stack" Managed Service Provider, meaning that we deploy all types of solutions (wired networking, wireless, software, hardware, cybersecurity, VoIP, servers, cloud services, etc) for our customers.  We have a relatively small number of customers to whom we provide "white glove" service.  We are a small staff of 5, so the intern will be directly mentored by a systems administrator with many years of experience.

Training depends on the intern's existing knowledge base, but consists of shadowing systems administrators, watching a series of short training videos prepared by past interns, and then hands-on "real-world" work, overseen by full-time systems administrators.

Our goal is to complement "book skills" with "hands-on" experience across a wide range of technologies, so that an intern is ready to walk into a full-time systems administrator position upon graduation.

We are also in a unique position to give the intern the opportunity to learn in depth about the inner-workings of a variety of businesses (both via remote access as well as some in person visits).  

Interns work on a variety of tasks, from making remote server/firewall/networking/security/wireless/VoIP changes to assisting with on site equipment deployments.  Some interns end up working independently on troubleshooting policy/deployment/script/software issues, depending on skill level.

Our goal is to avoid repetitive tasks and give the intern a wide variety of tasks that help them understand how the myriad components of a network work together.

Student must be able to work in person in our Fort Wayne office.  Preference will be given to students who are pursuing (or have just graduated with) a degree in IT Systems, but Computer Science, Cybersecurity and other related majors will be considered if space allows.  Preference will also be given to PFW/Ivy Tech FW students and students who live permanently in Allen County.