Fall 2025 Business Technology & CRM Management Intern

Description

ORGANIZATIONAL OVERVIEW

Where Indiana Intersects With The World... The International Center Intern Team helps U. S. students achieve an international business experience and international students achieve a U. S. business experience, right here in Indianapolis!

The International Center values Diversity, Passion, Excellence, Integrity, and Growth.

POSITION SUMMARY

The selected intern works in direct support of The International Center’s Senior Vice President of Operations & Chief of Staff, and the Office Manager & CRM Administrator. This role is involved in the data systems and programs that manage our company’s organizational data. The intern uses data to help the organization identify and bridge customer and organizational gaps. This includes working with Neon CRM, to manage, analyze, and report data. This role also researches, analyzes, and creates data presentations that tell the story of our business to various constituents. Note: This internship is intended for current undergraduate students; master’s and PhD candidates are considered overqualified.

Responsibilities

RESPONSIBILITIES

• CRM administration, data quality control, training
• Document best practices for database use
• Develop administrative and user SOP’s
• Create and report intern program data analytics
• Analyze donor records to identify trends
• Manage organizational projects – this “special needs” role and responsibilities will be further defined as project scopes & timelines arise
• Provide help desk support

Qualifications

DESIRED SKILLS & COMPETENCIES

• Research and organizational skills
• Data visualization
• Information aligned field/major
• Cultural awareness
• Note: This undergraduate internship does not include coding, programming, or engineering

EXPECTATIONS

• Be on time, be present, be engaged
• Communicate, participate, support your team and the mission