HR Intern

Description

With us being a Personal Services Agency for the elderly, the whole internship is centered around our caregivers, clients, their families and our residents.  We provide non-medical caregivers in either a 1:1 environment in the client's home/facility or in one of our 3 dementia-care Story Cottages.  We have locations in Indianapolis, IN, Carmel, IN, Lafayette, IN, The Villages, FL and Punta Gorda, FL.  HR Interns will have access to all departments of our company.  They will be introduced to Accounting/Finance, Sales, Care Management, Client Coordination and Marketing/Communication/Event Planning.  Interns will learn how all the various departments work together to accomplish our mission of hiring exceptional people who deliver personalized service and consistent care to our clients/residents.  

Our previous interns have developed many skills during their time with us.  They have strengthened their interviewing skills as a result of shadowing applicant interviews with our recruiters.  Our interns also develop stronger networking skills as a result of attending client meetings, job fairs and networking events with our staff members.  As a whole, their communication skills improve drastically, due to the daily phone, email and in person interaction that they have with our clients, caregivers, community partners, vendors, Executive Leadership and internal staff members.

Our interns spend designated mentoring time with our Director of Human Resources to learn about DISC and StrengthsFinder assessments, as well as other career development/career pathing objectives.  Interns are encouraged to discover and strengthen their "professional voice" during their time with us through the use of daily/weekly journaling about their internship experiences.

Responsibilities

• Create/update job postings on Indeed, college/university career sites and SHC Careers page
• Conduct phone screen with prospective caregivers
• Shadow in-person interviews with Recruiters, as time permits
• Administer new hire paperwork to caregivers
• Shadow Orientation sessions with Recruiters, as time permits
• Enter new hire paperwork in AxisCare
• Process I-9s from new hire sessions and become eVerify certified
• Order background checks for caregivers
• Manage Expirations process for caregiver requirements
• Administer surveys to caregivers and track results
• Answer caregiver questions related to Asure, AxisCare and password resets
• Complete Verification of Employment paperwork for caregivers
• Contest Unemployment claims and attend Unemployment hearings, when scheduled
• Shadow client visits with Client Care Managers, as time permits
• Research industry specific articles to be used in email marketing/recruiting campaigns
• Attend local job fairs with Recruiters, when scheduled
• Assist Director of HR with creating/maintaining calendar of HR events/meetings/job fairs
• Attend Lunch ‘n Learn sessions focused on industry specific training and overall professional development
• Conduct at least one Lunch ‘n Learn session to improve presentation/meeting skills
• Participate in private monthly sessions with your mentor to discuss your professional and personal development
• Write weekly journal entries about your internship experiences to be shared with your supervisor/mentor
• Write biweekly blogs to be shared with Work and Learn Indiana as well as promoted on our company’s social media platforms
• Participate in Corporate Social Responsibility (CSR) activities, when scheduled
• Attend one lunch meeting with President/Owner towards the end of the internship period to review experience
• Other special projects, as assigned

Qualifications

Excellent verbal and written communication with strong interpersonal skills

Ability to communicate effectively with individuals at all levels

Possess high level of integrity and appropriately handle confidential information

Exhibit supportiveness in the organization’s mission, goals and service philosophy

Demonstrate a passion for the elderly, patience and a positive attitude

Ability to quickly learn and process information

Exceptional organizational and time management skills

Ability to work independently

Basic understanding of hiring cycle

Detail-oriented

Strong administrative skills

HR related experience a plus

Proficiency in Microsoft Office